About us
Frequently Asked Questions
Order
How do I track my order?
Once you complete your order, you will receive an email with a tracking link.
Clothing size
How do you decide your clothing size?
Size guides for each product can be found on our website. We provide measurements to help you choose your size. However, slight errors may occur depending on the measuring method.
Delivery
How long does it take to ship?
It usually takes 2-4 business days to ship after ordering. If the product is out of stock, it will take approximately 10-15 business days. All products are produced in Korea.
Can I change the shipping address for my order?
If you wish to change the shipping address of your order, please contact us via live chat or email 'info@thestylia.com'. If delivery has not been processed, you can change the address. Once delivery of the product has begun, address changes are not possible.
Returns and Refunds
What is your return policy?
Please check returns and refunds . If you have any questions, please contact info@thestylia.com.
Discounts and Events
How are discount coupons applied?
For the review writing event, we will send you a coupon by email. Shipping may take 1-2 days.
Other discounts are applied automatically. However, discount coupons cannot be applied multiple times.
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Free Shipping
We offer free shipping on orders over $50 USD.
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Place of production
All products are produced in Korea. We provide services with better quality and design.
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Contact Us
Please send inquiries to info@thestylia.com.