Refund and exchange

 

We offer free exchanges and refunds for any defects or quality issues caused by our fault.

Condition

  • The item must be returned in the same clean and unused condition as when received.
  • There should be no scents, fragrances, or any signs of use, alteration, or damage.

Timeframe

  • Returns and exchanges must be requested within 7 calendar days of receiving the product.

Exchanges

  • If you wish to exchange for a different size or color of the same item (without defects), shipping costs may apply.
  • The best option is to return the purchased item for a refund and place a new order for your desired product.

Important Notes

  • Return and exchange shipping costs may be the customer’s responsibility.
  • To request a return or exchange, please email info@thestylia.com with photos of the item for review.
  • Refunds and exchanges may not be possible for damaged products.

 

Top Customer Q&A

Order

How do I track my order?

Once the shipment begins, you will receive an email with a tracking link.

Size

How can I check the size of the clothes?

Size guides for each product can be found on our website. We provide dimensions to help you choose the size.

However, depending on how you measure it, there may be some errors.

Delivery

How long will it take to deliver?

It usually takes 2-5 business days to ship after ordering. If the product is out of stock, it will take 10-15 business days. All products are produced in Korea.

Can I change the shipping address of my order?

If you would like to change the shipping address of your order, please contact us via live chat and email 'info@thestylia.com '. If the shipping has not been processed, the address can be changed. If the item has been shipped, the address cannot be changed. You are responsible for the wrong delivery due to the wrong delivery address.

Return & Refund

What is the return policy?


Please check the Return Policy If you have any questions, please contact us via 'info@thestylia.com'.

Sale & Event

How do you apply the discount coupon?

Coupons are offered in many ways, including Instagram and sign up registration. You can apply them to the place where you enter the coupon before proceeding with the payment. Other discounts are automatically applied. However, coupons cannot be applied in duplicate.

  • Free Shipping

    Free Shipping on purchases over $50!

  • Country of Origin

    The origin of all products is South Korea. We provide services with better quality and design.

  • Contact Us

    If you have any questions, please feel free to contact us via 'info@thestylia.com'.